Frequently

Asked Questions

What do you need to know?

Curious about something? You’re not the only one.

Scroll below for some of our FAQs from other applicants.

What is a VMA?

A VMA or virtual medical assistant is someone who works as back-office or administrative support for a clinic or private healthcare practice in the US.

Is this a home-based job?

This is office-based work. However, due to the COVID-19 pandemic affecting the entire country, a special Work-From-Home protocol has been implemented.

You will be assisted and monitored by our office-based supervisors and IT specialists to ensure safety and regulatory compliance in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Where is your office located?

We currently have four open sites. Our HQ is in Q. Abeto St., Mandurriao, Iloilo City. We also have offices in Bacolod, Roxas City and Cebu City.

Iloilo City (HQ)

  • Primary. 3rd Floor, The Crown Building, Q. Abeto Street. Iloilo City

Roxas City

  • Room 2, 3rd Floor, Capiz Government & Business Center. Fuentes Drive, Brgy. Tiza. Roxas City, Capiz 

Bacolod City

  • Mandalagan Hwy, Brgy. Mandalagan. La Luz Building. Bacolod , Negros Occidental 

Cebu City

  • 3rd Floor, Mango Square General Maxilom Avenue, Cebu City
What are the qualifications needed to apply as a VMA?

We currently have several career offers open for hiring. However, we are mostly in need of Virtual Medical Assistants (VMAs). To qualify for a VMA position, the minimum qualifications are:

  • You must be a registered nurse, a graduate of any allied health course (e.g.: BS Medical Technology, Pharmacy, Public Health, etc.), or have at least six (6) months of relevant experience from working in other BPO companies.
  • You must be willing and able to work during fixed night shifts, usually from 10PM until 6AM.
  • You must be amenable to an 18-month job contract.

 

Do you offer a relocation package?

Yes, we do offer a relocation package for those who live far from our office sites if the position calls for an office setup. It is inclusive of one month lodging subsidy, 10-day allowance, and transportation allowance.

What are your available posts and the qualifications needed?

We currently have several career offers open for hiring. However, we are mostly in need of Virtual Medical Assistants (VMAs). To qualify for a VMA position, the minimum qualifications are:

You must be a registered nurse, a graduate of any allied health course (e.g.: BS Medical Technology, Pharmacy, Public Health, etc.), or have at least six (6) months of relevant experience from working in other BPO companies.
You must be willing and able to work during fixed night shifts, usually from 10PM until 6AM.
You must be amenable to an 18-month job contract.

How do I apply?

If you’re applying as a Virtual Medical Assistant, please fill out our VMA Application Form.

If you’re applying for a Business Role, please fill out our Business Role Application Form.

Do you accept walk-ins?

Yes, we are currently accepting walk-in applicants. We will strictly implement standard health protocols that any and every applicant (and our employees) should follow when in the office premises.

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Message

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ILO | RXS | BCD | CEB

PHILIPPINES

ILOILO

3rd Floor, The Crown Bldg.,

Q. Abeto St, Mandurriao,

Iloilo City, Iloilo 5000

BACOLOD

Ground fl. La Luz Bldg.,

Lacson st. Brgy. Banago,

Bacolod City 6100

Cebu

3F, Mango Square Mall,

General Maxillom Avenue,

Cebu City, Cebu 6000

ROXAS

3F, Capiz Government & Business Center,

Fuentes Drive

Roxas City, Capiz 5800