Careers

Explore your capabilities with us. Our career opportunities are not only limited to Allied Health Professionals – we welcome you and encourage you to apply, no matter your work experience and background.

URGENT HIRING

Virtual Medical Assistant

You will work closely with your client doctor, their patients…

Director of Search Engine Optimization

As the Director of SEO, you develop and implement the SEO strategies…

HR Officer

As the HR Officer, you are responsible for managing every aspect…

Virtual Medical Assistant

Services Department

Locations: ILO | BCD | RXS | CEB

Virtual Medical Assistant

US medical doctors need trained healthcare professionals to perform essential back-office tasks. You will work closely with your client doctor, their patients, and on-site clinic staff. You need to have a high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service. A regular workday includes patient scheduling, prescription refills, insurance verification, medical billing, and maintaining patient medical records.

This is a full-time night-shift job. With the ongoing pandemic, work-from-home setups are allowed. You will receive full support from our IT Department and your assigned Account Supervisor.

Research Analyst

Marketing Department

Locations: ILO | BCD | RXS | CEB

Research Analyst

As the Research Analyst, you lead our research projects to support the improvement and development of our programs & services. You proactively find ways on how we can do better as a business by conducting, conceptualizing, and synthesizing market research.

You coordinate the efforts of your research team and ensure all our projects move forward according to their timelines. You collaborate with key stakeholders across the business for research development and drive cross-departmental projects for our service improvement.

Responsibilities
Lead research development projects to improve or develop our services and programs

  • Conduct and synthesize market research from online or internal sources
  • Communicate and collaborate with key stakeholders for research development
  • Lead the efforts of the Research Team and quality check all research output
  • Oversee project timelines and deliverables

Who We Are Looking For?

We are looking for someone with excellent English skills who can collaborate with key stakeholders across the business and lead research development projects. You need to be a natural leader to direct the efforts of the research team, while being detail-oriented to validate the quality of research output.

You need to be independent and proactive to move projects forward with the goal of improving our existing services and developing new services that we offer our clients.

    Content Quality Specialist

    Marketing Department

    Locations: ILO | BCD | RXS | CEB

    Content Quality Specialist

    As the Content Quality Specialist, you continually review and assess the written content among web copies, articles, and other marketing materials of Xilium. You check the final copy and the published version for grammar, spelling, syntax, and punctuation errors. You collaborate with the content writer to determine the structure of the texts in the document and make recommendations to improve the quality of the content.

    Responsibilities:

    • Proofreading and editing
    • Communicate improvements to the team, and follow through with corrections
    • Make sure the final copy goes through the standard checklist before publishing
    • Make sure copies meet standards for content display and functionality by validating all page elements such as links, videos, images, and page layouts
    • Create a system that encourages discipline in meeting quality standards

    Qualities:

    • Excellent in English – both written and spoken
    • Proactive communicator & collaborative
    • Detail-oriented
    • Disciplined in processes 
    • Organized and adherent to project timelines
    • A team player 
    • Adaptable and a fast learner
    • Influence skills

      Marketing Associate

      Marketing Department (Branding)

      Locations: CEB

      Marketing Associate

      As the Marketing Associate, you will be responsible for handling internal marketing communications and help out in producing marketing materials for sourcing. Must be able to curate and write captions as a support to the lead writer. 

      Responsibilities: 

      • Will be in-charge of all internal creative demands including but not limited to posters for engagement activities, presentations, and tech support for online events.
      • Will be responsible for internal branding QA; making sure all departments are following the brand guidelines and restrictions
      • Must be able to handle multiple projects and schedules simultaneously.
      • Know current trends across media and the industry.

      Qualifications: 

      • Has a good eye for design and strong technical skills in design softwares like Adobe Photoshop and Adobe Illustrator
      • Excellent verbal and written skills 
      • Excellent research skills and marketing knowledge
      • Assist in procuring marketing assets (photos,retouching images)
      • Able to brainstorm and work well with teams but can work with little supervision
      • Has a strong grasp of branding and marketing concepts

        Multimedia Specialist

        Marketing Department

        Locations: ILO | RXS | BCD| CEB

        Multimedia Specialist

        As the Multimedia Specialist, you edit, assemble, and/or develop various multimedia content into a suitable and finished product ready for publication. You collaborate with the Marketing Team to understand the desired output and produce creative multimedia output aligned to marketing goals.

        You create graphics and animations or edit photo/video footage. You maintain the database for all of our digital multimedia assets, while proactively creating more assets in anticipation of future requirements.

        Responsibilities:

        • Collaborate with the Marketing Team to understand needs and desired output
        • Edit audio/video footage and photo output according to requirements
        • Create graphics and animations for use in any marketing asset
        • Develop visual concepts and themes for marketing campaigns

        Qualities:

        • Excellent communication skills and highly collaborative
        • Proactive and independent – can deliver with minimal supervision
        • Good attention to detail and highly organized
        • Creative and able to communicate ideas

          Video Production Specialist

          Marketing Department

          Locations: ILO

          Video Production Specialist

          As the Media Production Specialist, you lead the production process of our video projects for our marketing campaigns in the US. You collaborate with the Marketing Team in conceptualizing and planning shoots, including storyboarding, casting, and shoot logistics. You also secure the required equipment and conduct video shoots on location, acquiring the footage we need for our projects.

          You manage the repository of footage and B-rolls, ensuring that we have usable footage for current and future video projects.

          • Collaborate with the marketing team in planning for media production needs, including conceptualization, storyboarding, casting, and logistics
          • Direct and coordinate all aspects of shoots, from preparation to implementation
          • Set up and conduct various types of shoots at different locations to acquire footage for video projects
          • Proactively brainstorm and conceptualize video shoot ideas for marketing campaigns
          • Maintain the video repository and acquire B-roll footage as necessary

          Attributes you need to be successful:

          • Excellent English communication (written and verbal)
          • Capable personality to lead and coordinate all aspects of a video shoot
          • A knack for visual storytelling
          • Organized and adherent to project timelines
          • Proactive and confidently shares ideas for video conceptualization
          • Cross-cultural sensitivity

          Qualifications: 

          • Graduate of Mass Communications, Multimedia, Visual Communication Arts, or equivalent.
          • At least 2 years of relevant professional experience in planning and implementing video projects.
          • Experience in handling professional video equipment (DSLR, video camcorders, lightboxes, etc)
          • Knowledge of Adobe Premiere Pro and other video editing software

          Must be based in Iloilo City or willing to relocate to Iloilo City

            Videographer – Photographer

            Marketing Department

            Locations: ILO | BCD | RXS | CEB

            Videographer – Photographer

            As our full-time Videographer/Photographer, you will be our primary person for cinematography, planning and implementing our video and photoshoot projects. You need to be proficient in BOTH photography and videography.

            Your main task is to set up and conduct shoots at different locations and around different cities; some of which include set designs, lighting setup, outdoor shoots, and formal photoshoots. Success in this role comes from the amount of shooting that you do. You will also be planning and coordinating all of the resources needed for the shoots and be present on location to shoot all of the footage and photos required for our marketing projects. 

            Beyond video and photoshoots, you will also need to be proactive in conceptualizing ideas by collaborating with your marketing team members to brainstorm shoot ideas that we can use in our marketing collateral.

            This role is full-time.

            Responsibilities: 

            • Collaborate with the marketing team members and understand media production needs
            • Plan and review resources required for shoots (scripts, casting, location, crew, and equipment)
            • Direct and coordinate all aspects of the shoot, from preparation to implementation.
            • Set up and conduct various types shoots at different locations 
            • Collaborate with the Editor in the production’s post-process.
            • Proactively brainstorm and conceptualize media shoot ideas for our marketing campaigns.
            • Maintain the directory of all B-roll footage.

              Executive Assistant

              Marketing Department

              Locations: ILO | BCD | RXS | CEB

              Executive Assistant

              As the Executive Assistant to Xilium’s Founder and Managing Partner, you are his go-to person for administrative support. You manage his daily calendar, which includes scheduling appointments and sending reminders as needed. You are also responsible for coordinating and interacting with the department heads across our sites to follow up on projects and updates. This is a dynamic position that requires critical thinking and proactiveness at all times while maintaining a high level of professionalism.

              Responsibilities:

              • Support the Managing Partner (MP) in organizing and executing project initiatives and larger picture items
              • Initiate communication in providing information, research and analysis to the MP 
              • Contribute ideas and feedback in relation to all operating processes – to improve the effectiveness of work undertaken for the overall business
              • Coordinate with other departments on assigned matters on behalf of the MP
              • Execute day-to-day activities, administrative tasks, and special projects for the MP where needed

              Qualities:

              • Excellent English (written and spoken)
              • Being extroverted and energetic is a plus
              • Able to learn quickly
              • Highly proactive and collaborative
              • Must be adept at technology and virtual collaboration
              • Detail-oriented and well-organized 
              • Strong analytical and critical thinking

              Qualifications

              • Graduate of any 4-year course
              • Experience in managing calendars and appointments
              • Experience in using Google applications (Google Drive, Docs, Sheets)

                Graphics Designer

                Marketing Department

                Locations: ILO | BCD | RXS | CEB

                Graphics Designer

                As the Graphics Designer, you collaborate with the Marketing Team to design materials that help us effectively communicate our ideas and information to our market in the US across various platforms, such as digital and offline media.

                The role is very collaborative, requiring a high degree of communication with team members and collaborators. You need to be able to design materials quickly and iterate where necessary.

                Responsibilities:

                • Develop graphic designs in different formats to be used in our marketing media (websites, social media, newsletters, etc)
                • Collaborate with marketing team members to understand general concepts and to target a specific audience, and design drafts
                • Regularly develop and organize an archive of graphics for potential use in any marketing asset
                • Help develop visual concepts and themes for marketing campaigns

                Qualities:

                • Very good communication skills and an excellent collaborator
                • Creative and communicative – able express ideas to share with the team
                • Very good time-management skills and able to meet deadlines
                • Open to creative feedback and able to iterate quickly
                • An independent learner who continuously improve his skill set and as well learn from others

                Qualifications:

                • Graduate of IT, Interior Design or art related courses
                • Experience working with in Adobe Photoshop, Premiere, After Effects, Illustrator, MS Whiteboard, and/or other equivalent tools
                • Has knowledge of UI/UX design and is familiar with WordPress

                  Director of Search Engine Optimization

                  Marketing Department

                  Locations: ILO | BCD | RXS | CEB

                  Director of Search Engine Optimization

                  As the Director of SEO, you develop and implement the SEO strategies of all our digital platforms. In collaboration with the Marketing Team and our Managing Partner, you oversee the optimization of our websites, content, and advertising to increase our visibility and profitability. 

                  You assess our website’s SEO status and identify areas of improvement. Based on these findings, you provide and implement optimization solutions to ensure that our website remains on top of search engines.

                  • Plan, develop, and implement SEO strategies
                  • Audit website and assess SEO status to identify areas of improvement
                  • Recommend and suggest improvements in process and productivity optimization
                  • Identify and monitor key SEO KPIs
                  • Work towards organic search optimization and ROI maximization
                  • Stay up-to-date with the latest SEO and digital marketing trends and best practices

                  Qualifications

                  • College Graduate ideally in Digital Marketing or Information Technology
                  • At least 5 years of experience working as an SEO Manager or in a similar capacity
                  • Proven track record in keywords ranking and improving search engine visibility for various websites. Website portfolio will be required, as part of the screening process.
                  • Experienced in SEO, analytics, reporting, and other relevant tools

                    IT Systems Administrator / IT Specialist

                    IT Department

                    Locations: ILO | BCD | RXS | CEB

                    IT Systems Administrator / IT Specialist

                    As the Systems Administrator, you offer necessary IT support to both our employees and our US clients. You install and configure hardware, software, and networks according to needs while responding to service issues. As the dedicated IT specialist for your designated site, you ensure that all systems are running smoothly and collaborate with stakeholders and clients to support operations and our service delivery.

                    You also promote digital security and compliance for all staff and systems across the site. You need to proactively research and stay updated on latest developments on tools or systems that the company and clients use.

                    Responsibilities

                    • Oversee the IT infrastructure (hardware, software, and networks) across the site
                    • Respond and resolve service issues and requests with staff, internal stakeholders, and clients
                    • Support IT operations for your designated site and across the organization
                    • Stay updated on the latest developments and tools that the company and clients use
                    • Maintain the security of our systems and infrastructure

                    Qualities

                    • Capable in English communication (both written and spoken) for clients
                    • Excellent virtual collaboration skills and can work remotely
                    • Detail-oriented and able to diagnose problems
                    • Analytical and able to problem-solve
                    • Independent

                    Qualifications

                    • Bachelor’s Degree in Information Technology, Computer Science, or equivalent
                    • At least 2 years experience in IT operations, preferably in a supervisory role

                      HR Officer

                      HR Department

                      Locations: CEB

                      HR Officer

                      As the HR Officer, you are responsible for managing every aspect of the employment process, you are expected to be knowledgeable with employment legislation, display excellent organizational skill and ability to multitask in a fast paced environment. The following are your tasks:

                      Employee and Labor Relations:

                      • Serve as focal point of advice, problem resolution and facilitation related to employee issues and relations, performance management, employee discipline
                      • Works with Managers/Supervisors in managing the company’s disciplinary action procedure
                      • Providing counseling on policies and procedures

                      Administrative Management:

                      • Monitoring employee performance
                      • Implementing systematic staff development procedures
                      • Communicating with staff about issues affecting their performance
                      • Ensuring accurate and proper record-keeping of employee information
                      • Secure equipment to new hires

                      Engagement and Retention: 

                      • Recommend and follow through HR engagement ideas and activities 
                      • Spearhead activities and other engagement projects 
                      • Evaluate effectiveness and provide necessary recommendations

                        Compensation & Benefits Analyst

                        HR Department

                        Locations: CEB

                        Compensation & Benefits Analyst

                        The Compensation & Benefits Analyst is one of the more specialist functions in the HR Team. You analyze the job descriptions of our key roles and develop a consistent compensation & benefits package in line with market standards. 

                        You are the key researcher and primary point of contact for all things remuneration; conducting analyses and comparing our current packages with other companies in the same industry.  You collaborate with department heads and inform them on what to pay each position, how often to give raises, and what our competitors are offering.

                        • Conduct research and help develop competitive C&B packages
                        • Prepares data, report and recommendations for compensation and benefits 
                        • Cooperates with Management on salary benchmarking  and providing support on data-driven decision making
                        • Calculates the variable pay for employees in collaboration with the finance manager (bonuses, incentives, stock option plans, etc)
                        • Provides suggestions on compensation changes using defined rules (salary changes, variable pay changes, incentive plan change/allocations)
                        • Analyses the compensation data against the compensation policies and reports
                        • Provide innovative C&B programs to help Recruitment attract the best talent and help HR retain the best talent

                        Minimum Qualifications:

                        • Bachelor’s Degree in HR, Business Management, or equivalent
                        • At least 2-3 years experience in Compensation & Benefits
                        • Proficient in Google Sheets and/or MS Excel

                          Skills Assessment Specialist

                          HR Department – LRC

                          Locations: ILO | RXS | BCD | CEB

                          Skills Assessment Specialist

                          As the Skills Assessment Specialist, you are the primary consultant in developing research-based assessments to identify our staff’s proficiencies in their soft skills. You conduct research and develop accurate assessment modules to understand the staff’s learning needs. Through data analysis, you provide recommendations to management on how we can upskill staff in these areas.

                          • Lead efforts in identifying, measuring, and upskilling staff’s soft skills
                          • Conduct thorough research and identify soft skills for measurement
                          • Develop and implement assessments for staff’s soft skills
                          • Analyze skills-assessment data and provide interpretations of the results
                          • Recommend steps on how staff can develop their soft skills

                          Qualifications: 

                          • Bachelor’s degree, ideally in psychology
                          • At least 2-3 years relevant experience in developing and/or measuring skill sets
                          • Proven experience in developing soft-skills assessments
                          • Familiar with studies on organization development, leadership, influence, attitudes, and leadership.

                            Learning Content Developer

                            HR Department – LRC

                            Locations: ILO | RXS | BCD | CEB

                            Learning Content Developer

                            As the Learning Content Developer, you are the primary point of contact for acquiring the information required to develop through learning modules. You collaborate with department heads and Subject Matter Experts (SMEs) to build a solid understanding of their knowledge, which you will document and use for developing learning material. You also conduct research on topics identified as a knowledge gap, synthesizing them into coherent learning courses relevant to the organization’s skill sets.

                            You work closely with the Instructional Designer and ensure that the developed learning material is thorough and always updated.

                            • Collaborate with department heads and SMEs to identify relevant information to the organization’s skill sets
                            • Document the information and knowledge required for building learning modules.
                            • Conduct research and synthesize information into relevant learning courses.
                            • Collaborate with the Instructional Designer to oversee the thoroughness of the e-learning modules and ensure that materials are updated

                            Qualifications: 

                            • Bachelor’s degree, ideally in Psychology or Human Resource Management
                            • At least 2-3 years relevant experience in learning & development and/or course development
                            • Training facilitation experience can be a plus

                                Instructional Designer

                                HR Department – LRC

                                Locations: CEB

                                Instructional Designer

                                As the Instructional Designer, you develop elearning content and virtual training programs to address learning needs across the organization. You collaborate with department heads and clients to identify the learning needs of different business units and develop e-learning solutions according to their requirements. You monitor the effectiveness and relevance of our e-learning output and update them where necessary.

                                Responsibilities: 

                                • Collaborate with different department leaders and/or content managers to determine course development needs for new and current training programs
                                • Develop impactful e-learning content and virtual training programs that address business requirements
                                • Research on assigned topics through subject matter experts and other resources as required
                                • Constantly maintain and update all course content to ensure its relevance

                                Qualifications: 

                                • Proactive and collaborative 
                                • Detail-oriented
                                • Project management skills a plus 
                                • At least 4 years of relevant experience in instructional design and e-learning course development
                                • Experience in e-learning authoring tools like Articulate 360 Suite or Adobe Captivate
                                • Experience with ADDIE or other instructional design methodologies
                                • Experience in Learning Management Systems (TalentLMS or similar)
                                • Demonstrated experience in digital design and Curriculum Building

                                  Inside Sales Manager

                                  Sales Department

                                  Locations: CEB

                                  Inside Sales Manager

                                  As the Inside Sales Manager, you manage the entire sales cycle for multiple leads simultaneously, from first contact to after-sales. You lead sales projects in collaboration with Marketing to understand the market trends and generate high-quality leads. There is no hard-selling or cold calling – the product and the company services do most of the selling. 

                                  Your role is not relegated to the silo of sales. Relationships are the important x-factor so we will expect that you leverage that to help guide a new client through the startup process. This will help create and maintain long-term relationships with a client, which we consider the key to the success of the company in a positive manner.

                                  Responsibilities: 

                                  • Lead and manage all people and resources for sales projects
                                  • Manage organizational sales collaborating with stakeholders and developing sales target
                                  • Identify the customers’ key decision-makers and cultivate relationships with a wide variety of leads
                                  • Understand each customer’s strategic growth plans, business drivers, technology strategies, and business landscape
                                  • Work closely with Marketing and Services departments to maintain an understanding of the evolving market and competition

                                  Qualifications:

                                  • At least 3 years of relevant experience in B2B (marketing, sales, or account management)
                                  • 1-3 years experience in a leadership & management role
                                  • Has experience dealing with Americans – preferably in a B2B setting or in US Healthcare

                                      What is a

                                      VMA?

                                      Our VMAs or Virtual Medical Assistants work as back-office or administrative support for clinics or private healthcare practices in the US.

                                      EMAIL US

                                      JOBS@XILLIUM.COM

                                      ILOILO

                                      3rd Floor, The Crown Bldg.,

                                      Q. Abeto St, Mandurriao,

                                      Iloilo City, Iloilo 5000

                                      BACOLOD

                                      Ground fl. La Luz Bldg.,

                                      Lacson st. Brgy. Banago,

                                      Bacolod City 6100

                                      Cebu

                                      3F, Mango Square Mall,

                                      General Maxillom Avenue,

                                      Cebu City, Cebu 6000

                                      ROXAS

                                      3F, Capiz Government & Business Center,

                                      Fuentes Drive

                                      Roxas City, Capiz 5800

                                      ILO | RXS | BCD | CEB

                                      PHILIPPINES